Customer Support

Casino Estrella is always open

If you have any comments, questions or general enquiries regarding Casino Estrella, please do not hesitate to contact us. Our Live Chat is open from 11.00 AM until 00.00 CET, seven days a week. We will respond to your queries promptly by email, we provide a 24h/day customer support and service at [email protected].

Our goal is to answer your question as soon as possible.

When playing at our casino, the possibility may arise where you experience a situation you might not be happy with. If that happens you should contact our customer support team immediately, but you are also entitled to make a complaint with an independent regulatory body such as AskGamblers.

If you are experiencing any issues with Casino Estrella, you are welcome to file a complaint with the AskGamblers Casino Complaints Service.